Gov. Scott Issues Updates on Hurricane Michael Recovery

Governor Rick Scott today toured the damage at Tyndall Airforce Base (AFB) with Vice President Mike Pence and Second Lady Karen Pence. Following a briefing with Secretary of the Airforce Dr. Heather Wilson and Tyndall AFB Officials, Vice President Pence extended the administration’s commitment to rebuilding the Base.

Today’s tour follows Governor Scott’s visit to Tyndall AFB on October 18^th, after which he sent a letter to President Trump requesting that he direct immediate action to dedicate resources, manpower and funding to return Tyndall AFB to full operations as soon as possible. To see the letter, click HERE.

STATE RESPONSE AND RECOVERY ACTIONS

Following Governor Scott’s request, President Donald Trump issued a Major Disaster Declaration for Hurricane Michael. See the declaration HERE. On October 7^th, Governor Scott declared a state of emergency in 26 Florida counties, and expanded it to include 35 counties total on October 8^th. To see his Emergency Order, click HERE.

Following a request by Governor Scott, and approval by FEMA, families in the following counties are now eligible for FEMA Individual Assistance:

• Bay
• Franklin
• Gulf
• Leon
• Taylor
• Wakulla
• Calhoun
• Liberty
• Jackson
• Gadsden
• Holmes
• Washington

Currently, Bay, Gulf and Jackson Counties have been approved for Transitional Sheltering Assistance. For more information and to apply for FEMA programs, visit www.DisasterAssistance.gov.

Following the Governor’s request, FEMA announced that it is expanding public assistance in Florida to include permanent repairs on roads and bridges, buildings and equipment, utilities, public buildings, and parks and other recreational facilities for Bay, Calhoun, Gadsden, Gulf and Liberty counties. For more information about FEMA’s public assistance visit https://bit.ly/2JeBFTx .

FOOD AND WATER

• The state is working to ensure adequate food resources are available for Florida residents impacted by Hurricane Michael. Specific activities include the following:

• • Law enforcement escorts have been arranged to expedite food and water resources.
  • Approximately 11 million meals are being or have been distributed.
  • Approximately 3 million gallons of water are being or have been distributed.
  • Approximately 3 million pounds of ice are being or have been distributed.
  • Emergency Supply Distribution Centers, or Points of Distribution (POD), are places where the public can pick up emergency supplies following a disaster. These sites have food, water, and other critical supplies. Click HERE for a complete map of POD locations.
• Major retailers in impacted communities have re-opened and are stocked with food, water and other important commodities. Click HERE for a list of open businesses where these necessities are available for purchase.

FUEL

• There are no reported widespread fuel shortages.
• Florida SERT made first responder fueling depots available to utility crews across the Panhandle. This helps ensure that utility restoration trucks have the fuel they need so they can restore power faster.
• Approximately 250,000 gallons of fuel is staged to be distributed at fueling stations to support restoration efforts in the impacted areas.
• There are approximately 85 fueling trucks currently being used to distribute fuel.

COMMUNICATIONS

• Governor Scott laid out his expectations for telecommunications companies that are experiencing prolonged service outages in the areas impacted by Hurricane Michael. See the Governor’s press release HERE.
• Industry personnel are working to restore cell service and communications in the impacted areas.
• Communications support packages have been dispatched through the Commercial Service Providers and Florida National Guard to Holmes, Liberty, Jackson, Gadsden, Calhoun, Gulf, Franklin and Washington counties.
• The Florida Department of Management Services’ (DMS) Division of Telecommunications has worked or is working 210 missions including coordinating the deployment of over 100 public safety mobile communications trailers and towers, mobile cell towers, hot-spots and Mi-Fi’s, more than 1,050 public safety portable radios, more than 10,000 cellular devices and more than 30 charging stations at shelters and comfort stations.

POWER RESTORATION

• Florida SERT made first responder fueling depots available to utility crews across the Panhandle. This helps ensure that utility restoration trucks have the fuel they need so they can restore power faster.
• Governor Scott directed the Florida Department of Transportation to organize, lead and mobilize push crews to expedite power restoration.
• Generators have been mobilized to impacted counties to bring traffic lights online, which will alleviate the need for law enforcement to direct traffic.
• Governor Scott also requested assistance from Manny Miranda, Florida Power and Light’s Senior Vice President of Power Delivery, to advise and assist the state’s power restoration efforts.
• To view the full list of Florida utilities with mutual aid agreements in place, click HERE.
• The current power outage as of 3 p.m. is 25,703 accounts, down from approximately 400,000 after the storm.

SHELTERS

• Currently eight shelters are open with a population of 965.
• Visit https://www.floridadisaster.org/shelter-status/ to find information on shelters in your area.

MILITARY SUPPORT

• At Governor Scott’s direction, the Florida National Guard has authorized the activation of up to 4,000 Soldiers and Airmen to assist with response efforts.

• Following Governor Scott’s visit to Tyndall Airforce Base (AFB) on October 18^th, he sent a letter to President Trump requesting that he direct immediate action to dedicate resources, manpower and funding to return Tyndall AFB to full operations as soon as possible. To see the letter, click HERE.
• Joint Task Force – Florida (JTF-FL) has been tasked with a total of 327 missions to date, and is currently executing missions in support of Florida Division of Emergency Management Hurricane Michael relief efforts.
• In the past 24 hours, elements of JTF-FL have supported various missions including (but not limited to):
  • Ongoing support of 13 security missions in support of local law enforcement agencies in Bay County.
  • Providing communications support packages to three counties (Calhoun, Gulf, and Jackson).
  • Supporting 12 Points of Distribution (PODs) throughout four counties (Bay, Calhoun, Gulf and Jackson).
  • Liaison Officers operating in four counties (Bay, Calhoun, Gulf and Jackson).
  • Staffing the State Emergency Operations Center with 25 personnel.
  • Operating at the State Logistics Readiness Center in Orlando and one Logistics Staging Areas in Marianna.
  • Staffing four shelter missions in Bay and Calhoun counties.

LAW ENFORCEMENT

• More than 2,000 law enforcement officers have been deployed to the impacted areas in the Panhandle and Big Bend. These officers have completed 376 missions.
• Approximately 60 FWC officers and ten support staff, with appropriate equipment assets, continue to work recovery efforts in the panhandle.
• FWC staff are supporting the Unified Command post in Destin to begin the process of mitigating damaged and displaced vessels.
• FWC response teams are operating in 12-hour Alpha/Bravo shifts to provide 24-hour coverage in the affected areas, including maritime patrol.
• Seven members of FWC’s Special Operations Group are working with members from the Division of State Fire Marshal conducting welfare checks on a list of residents with special needs in the affected areas.
• The Florida Highway Patrol has activated 12-hour shifts for field troops throughout Florida’s Panhandle and Big Bend.
• The Florida Highway Patrol has approximately 450 state troopers assigned to the Panhandle and Big Bend area of Florida to assist with response and recovery. The Florida Highway Patrol has completed 182 missions and has 29 active missions including:
  • The Florida Highway Patrol is conducting welfare checks within the impacted areas.
  • The Florida Highway Patrol is providing security escorts to utility crews, commodity convoys and other response vehicles.
  • The Florida Highway Patrol is supplementing local law enforcement agency efforts with increased patrol of damaged areas.
  • The Florida Highway Patrol is providing traffic control and security at points of deliveries (PODs) for essential commodities.
• DHSMV’s Florida Licensing on Wheels (FLOW) mobiles will continue to be in Bay, Gulf, Jackson and Liberty counties to offer driver license and motor vehicle services this week. Each day’s schedule can be found on the department’s Facebook and Twitter pages.
• Since Tuesday, October 16, DHSMV FLOW mobiles have served nearly 1,100 customers seeking driver license, ID or motor vehicle services in the impacted areas.
• FDLE is coordinating traffic control assistance with power companies along with FHP and FDOT.

• FDLE’s Mutual Aid Team is coordinating 83 local and state agencies on 582 law enforcement missions assisting local agencies after the storm with search and rescue, patrols and traffic enforcement.

SAFETY AND SECURITY

• Approximately 200 search and rescue personnel are currently deployed to the impacted areas. Including:
  • Two water tender tankers;
  • Eight EOC fire liaisons to support EOC’s impacted areas;
  • Five fire engine strike teams with 25 fire engines and more than 110 firefighters;
  • Three Florida Fire Forest Service Incident Management Teams;
  • One EVT (Vehicle Maintenance) team with three people; and
  • More than 200 ambulances with more than 400 personnel.
• In addition, two firefighting task forces are deploying to Bay County this week. Each task force consists of two water tender tankers, two fire engines and one ambulance.

RECOVERY BRANCH

• An aggressive recovery effort is ongoing, working with FEMA to identify and activate federal grant programs that can benefit Floridians and their communities.
• To date, FEMA has approved more than $45 million in Individual Assistance.

TRANSPORTATION & PUBLIC WORKS

• FDOT may suspend construction operations from the roadways in the counties under the state of emergency.
• FDOT issued Weigh Station Bypass letter to allow emergency response vehicles such as utility vehicles and bucket trucks to bypass all FDOT weigh stations.
• FDOT issued an Emergency Road Use Permit letter to relieve size and weight restrictions for divisible loads on any vehicles transporting emergency equipment, services, supplies, and agricultural commodities and citrus as recommended by the Commissioner of Agriculture.
• FDOT is coordinating with utility companies to coordinate post storm clean-up activities.

• FL 511 includes a listing of closed state roadways and bridges at fl511.com. This listing continues to be updated as additional state roads are inspected, opened, or closed and includes updated detour routes.
• U.S. 98 has reopened.
• FDOT is in the process of repairing and restoring damaged traffic signals in Bay County and the surrounding area.

PUBLIC HEALTH AND MEDICAL

• Following Governor Scott’s request, the U.S. Department of Health and Human Services (HHS) has activated the federal Emergency Prescription Assistance Program, administered jointly by HHS and the Federal Emergency Management Agency (FEMA), to help families without health insurance impacted by Hurricane Michael receive prescription medications.
• Florida continues to communicate and monitor pharmacies in the affected areas and work to restore services with as little disruption to citizens as possible. Currently there are 53 pharmacy locations open and dispensing medication in the following counties: Bay, Calhoun, Gadsden, Gulf, Franklin, Jackson, Liberty, Okaloosa, Wakulla, Walton, and Washington.
  • To find an open pharmacy, go to RxOpen.org, which maps open and closed pharmacies during disasters. The site also has locations of American Red Cross shelters and infusion centers in the affected communities.
  • For those with a Medicare Prescription Drug Plan, medicare.gov recommends contacting the plan to find the nearest network pharmacy that is open. If one is unavailable, the plan can connect evacuees with an out-of-network pharmacy. Call your plan for more details and instructions. To find your plan’s phone number, call 800-MEDICARE.
• At the direction of Governor Scott, AHCA Secretary Justin Senior sent a letter to Florida Healthy Kids requesting a waiver of premiums for the Children’s Health Insurance Program (CHIP) and full pay enrollees premiums for the months of November, December and January. See the letter HERE. The Florida Healthy Kids Board voted to waive the monthly premiums for November, December and January. This step assists the families of 5,604 enrolled children living in the impacted areas.
• Facilities can report their evacuation status to the Agency through the Emergency Status System. An updated evacuation report can be found on the AHCA twitter page: https://twitter.com/AHCA_FL.
• AHCA has activated the Emergency Status System (ESS) for health care facilities in the panhandle to continue to report their ongoing status including generators and utility company information, emergency contacts, and bed availability.
• All nursing homes and assisted living facilities are required to keep residents in a safe environment in an emergency to ensure the protection of resident health, safety, welfare, and comfort.
• For the comfort of the those impacted by Hurricane Michael, the state has deployed 60 shower stations, 73 cooling stations, 2,640 portable toilets and 42 laundry stations.

• The Department of Elder Affairs (DOEA) has deployed staff from their Pensacola and Tallahassee CARES Bureau offices to assist at Special Needs Shelters both in Tallahassee and other storm-affected counties.
• DOEA’s ombudsmen with the Long-Term Care Ombudsman Program (LTCOP) have been visiting long-term care residents who were evacuated out of the storm’s path and have since returned in order to assess any unmet needs and offer assistance. They are also visiting those who are still evacuated and residing temporarily in other long-term care facilities.
• DOEA deployed staff to assist at the open Disaster Recovery Centers in affected regions and are providing information to the public on DOEA services and resources.
• 204 ambulances and 73 paratransit vehicles are in the area of operations to assist with rescue operations, health care facility evaluations, local EMS augmentation and patient movement. The Patient Movement Unit has moved 3,877 patients since activation.
• A hospital augmentation team from the International Medical Corp has been activated including 50 nurses, two hospital emergency department teams and one hospital augmentation team is supporting one area hospital. Two Disaster Medical Assistance Teams are supporting two area hospitals. Hospital locations include: Panama city (Bay County), Blountstown (Bay County).
• There are currently 26 Active Boil Water Notices: Bay (7), Calhoun (2), Gadsden (2), Gulf (5), Hillsborough (1), Jackson (5), Leon (2), Liberty (1) and Washington (1). To view boil water notices in your area, please visit http://www.floridahealth.gov/environmental-health/drinking-water/boil-water-notices.html.

• The Centers for Medicare and Medicaid Services announced steps taken to support Florida in response to Hurricane Michael, including:

• • Temporarily waiving or modifying certain Medicare, Medicaid and CHIP requirements.
  • Making special enrollment periods available for certain individuals seeking health plans offered through the Florida Health Insurance Exchange.
  • Helping patients obtain access to life-saving services such as dialysis.
• The Agency for Persons with Disabilities (APD) is continuing phone calls with Waiver Support Coordinators and providers to ensure the health and safety of APD customers. APD is also helping customers access donated items and resources as well as assisting with the FEMA relief application process.
• With the exception of land line phone service and Internet connectivity, all utilities have been restored at the Clifford C. Sims State Veterans Nursing Home (SVNH). Cell phone service continues to improve.
• FDVA recovery contractor Serv-Pro continues to work at the nursing home. Serv-Pro management informed FDVA that their recovery tasks should be completed by November 5, 2018. The veterans’ home is not accepting new admissions at this time. For more information, call 850-487-1533.
• VA Outpatient Clinics in Panama City Beach and Marianna are open with expanding service to area veterans. A Mobile Vet Center is also open in the parking lot of the Marianna VA Outpatient Clinic. The Jackson County, Franklin County and Gulf County Veteran Service Offices have all reopened. The Bay County Veteran Service Office is now open. Contact information for each county office can be found online at http://floridavets.org/locations/.
• Disaster Recovery Centers (DRCs) are opening in the impacted areas and FDVA Field Services Staff is providing information on local veterans’ services through thr DRCs.
• DCF has ordered an early release of food assistance benefits for those Florida residents in the 35 counties included in Governor Scott’s pre-landfall emergency order who would have received normal Supplemental Nutrition Assistance Program (SNAP) benefits between now and October 28^th.

• • DCF also waived restrictions on purchasing hot prepared food with SNAP benefits through October 31 statewide to assist customers who evacuated to another area or suffered storm damage to their home.

• DCF is providing additional SNAP benefits for customers in Bay, Calhoun, Franklin, Gadsden, Gulf, Holmes, Jackson, Jefferson, Leon, Liberty, Wakulla and Washington counties. These benefits are now in the customer’s accounts and accessible on their EBT cards. For more information, click HERE.
• DCF is in the process of determining D-SNAP site locations for individuals who live in counties that have been approved for individual assistance.  Once sites have been identified and secured they will be open for service to the public.
• A team from FEMA including experts from Homeland Security, the EPA, the Department of Defense, Health and Human Services, and the Army Corps of Engineers is in Florida and providing federal assistance.

ENVIRONMENTAL PROTECTION

• DEP has completed 159 requests and is assisting with 19 additional requests for assistance submitted through Florida’s Water/Wastewater Agency Response Network (FlaWARN) in Bay, Calhoun, Franklin, Gadsden, Gulf, Holmes, Leon, Liberty, Wakulla and Washington counties, and has made outreach calls to 3,776 facilities to assess needs.
• In collaboration with the U.S. Environmental Protection Agency, DEP continues to operate a mobile sampling lab in Bay County to fulfill water sampling needs.
• Drinking water and wastewater crews completed on site spot assessments and continue to conduct field work in the impacted areas.
• An online tool for the public to report the location of storm debris in waterways has been deployed; and 522 reports of debris have been received.
• 235 Disaster Debris Management Sites have been pre-authorized for the counties addressed by the Governor’s Executive Order, with an additional 110 emergency sites approved in impacted areas.
• Florida State Parks strike teams continue to clear debris and assist individuals in impacted state parks. 60 state parks have re-opened. Current Florida State Park closures can be found at https://www.floridastateparks.org/StormUpdates.

BUSINESS AND INDUSTRY    

• Executive Director Cissy Proctor and members of the DEO Leadership Team are meeting with area businesses and communities in Gadsden, Taylor, Calhoun, Liberty and Washington counties this week. Last week, DEO Leadership visited Bay, Gulf, Franklin and Wakulla counties.
• The Florida SBDC Network and the U.S. Small Business Administration have opened Business Recovery Centers to assist small businesses impacted by Hurricane Michael. Small businesses can get assistance applying for state and federal business disaster loans. There are currently 10 Business Recovery Centers open throughout the impacted areas. Locations can be found at FloridaDisaster.biz or FloridaSBDC.org.
• DEO has launched the Small Business Emergency Bridge Loan Program to provide short-term, interest-free loans to affected businesses at www.floridadisasterloan.org. Eligibility changes to the program now allow for small business owners with fewer than two employees located in any of Florida’s 35 counties impacted by Hurricane Michael to qualify.
• Governor Rick Scott announced that Florida has been awarded federal National Dislocated Worker Grants to provide temporary employment to Floridians affected by Hurricane Michael. This program is administered by the Florida Department of Economic Opportunity (DEO) and provides disaster relief employment in the form of temporary jobs that support storm response and recovery efforts. See the Governor’s press release HERE.
• The Florida Department of Economic Opportunity has made the Disaster Reemployment Assistance program available for Florida businesses and residents whose employment or self-employment was lost or interrupted as a result of Hurricane Michael. To file a DUA claim go to www.FloridaJobs.org or call 1-800-385-3920. Customer service representatives are available Monday through Friday 8 a.m. to 5 p.m. and Saturdays 8 a.m. to 3 p.m. Eastern Standard Time to assist claimants.
• Disaster cleanup and other related job openings are now available at http://disasterrecovery.employflorida.com for businesses to post job openings and for individuals to find job opportunities.
• DEO has opened the Business Damage Assessment Survey for businesses impacted by Hurricane Michael. Businesses with damage should complete the survey at https://www.floridadisaster.biz/BusinessDamageAssessments.
• Businesses can also visit FloridaDisaster.biz to view tips for assessing storm damage and to register to receive updates on storm recovery.
• DEO is working with FDEM to identify potential solutions related to homeowners who may not be able to afford to pay for electricians to assist in repairs and connecting to the utility line from the homes, including utilizing funding from the Low Income Home Energy Assistance Program.
• To help residents and emergency personnel stay connected following the storm, Comcast is opening its network of more than 8,000 Xfinity WiFi hotspots throughout the Florida Panhandle, including Tallahassee, Panama City, Panama City Beach and surrounding areas and the Dothan, Alabama area, to anyone to use for free, including non-Xfinity customers.
• The state has opened the Private Sector Hotline at 850-815-4925. The hotline is available for business inquiries about the storm, preparedness information and post-impact information.
• VISIT FLORIDA has activated the Expedia/VISIT FLORIDA Hotel Accommodation Web Portal to support evacuation orders and first responders. Visit www.expedia.com/florida to find available hotel rooms.
• Governor Rick Scott announced that VISIT FLORIDA has developed and launched an extensive new marketing campaign to highlight the Sunshine State. This multi-phased campaign includes more than $5.1 million to support the Panhandle following Hurricane Michael.
• VISIT FLORIDA is working with officials at the State Emergency Operations Center to enhance comfort and morale at shelters throughout the Florida Panhandle.
• Department of Business and Professional Regulation (DBPR) offers a Hurricane Guide with information about recovery, and helpful hurricane-related resources. DBPR has shared the Guide on social media and it is available at http://www.myfloridalicense.com/dbpr/documents/HurricaneGuide_web.pdf.
• DBPR Division of Regulation investigators are conducting sweeps in impacted counties/areas along Highway 98, including Carrabelle, Apalachicola and Port St. Joe. They are also covering parts of Jackson, Gadsden and Wakulla counties. Sweeps include looking for unlicensed contractors and distributing signs warning that unlicensed contracting is a felony at this time.
• Florida Department of Revenue (DOR) Executive Director Leon Biegalski announced extended due dates for corporate income tax filers impacted by Hurricane Michael following the recent declaration from the Internal Revenue Service (IRS). In addition, DOR Executive Director Biegalski issued an emergency order to extend certain filing due dates for Florida businesses located in counties impacted by Hurricane Michael. For more information, please visit http://floridarevenue.com/Pages/media.aspx.
• DOR has posted a webpage for customers regarding DOR-specific Hurricane Michael updates. To view the webpage, please visit http://floridarevenue.com/Pages/hurricanemichael.aspx.

EDUCATION

• The Florida Department of Education (FDOE) released updates on school re-openings in impacted areas. More information can be found HERE.
• FDOE is focused on restoring critical education-related infrastructure, monitoring for unmet needs and assisting districts and state colleges in securing necessary supplies.
• The Department issued guidance to school districts affected by Hurricane Michael regarding student services, including Homeless Student Identification, Immunization Verification, Educational Placement, Exceptional Student Education, and Student and Teacher Support. The guidance document is posted HERE.
• FDOE issued a memo to superintendents in impacted areas to provide additional flexibility related to student reporting. The memo is posted online HERE.
• Some schools in impacted areas are without power. FDOE is coordinating with the associated utility providers to ensure power is restored to these essential buildings as quickly and safely possible.
• Impacted school districts have announced reopening dates:
  • Bay will reopen no later than the week of November 12.
  • Calhoun will reopen Monday, October 29, for staff and Thursday, November 1, for students.
  • Jackson will reopen Friday, October 26, for staff and Monday, October 29, for students.
  • Liberty has reopened for staff and will reopen Monday, October 29, for students.
• Gulf Coast State College will reopen November 5. This includes the Panama City Campus, North Bay Campus and Gulf/Franklin Campus; the Tyndall Education Center remains closed.
  • Classes will resume from the October 8th closure date. The due dates for all assignments, tests, deadlines, etc. will be modified accordingly. Schedule changes will be released once classroom availability has been determined.
  • All computer systems remain down at the moment (myGCSC, Lighthouse, Canvas, transcripts, financial aid, etc.). Repairs continue on those systems and updates will be provided as they are restored.
  • Further dates and information (including end of term and session “C” dates) will be announced as they become available. Dates and specific information for GCSC employees will be shared in future updates once those details have been finalized.
  • The college will announce further official updates via text alerts, the temporary website at http://www.gulfcoast.edu/, the College’s Facebook page at https://www.facebook.com/gulfcoaststatecollege/, and WKGC 90.7 FM.
• A few schools are still operating shelters; for a list of Florida shelters, visit https://www.floridadisaster.org/planprepare/shelters/.
• FDOE will be posting up-to-date information regarding closures and meeting cancellations at www.fldoe.org/hurricaneinfo.

INSURANCE AND FINANCIAL SERVICES

• At the direction of Governor Scott, Insurance Commissioner David Altmaier issued an Emergency Order suspending and activating certain insurance rules and statutes for the health, safety, and welfare of Florida’s policyholders. Among other provisions, the Order provides:

• An additional 90 days to policyholders to supply information to their insurance company
• Prohibits insurance companies from canceling or non-renewing policies covering residential properties damaged by the hurricane for at least 90 days
• Freezes efforts to increase rates on policyholders for 90 days. A copy of the Order can be found HERE.

• OIR has ordered property insurers to submit claims information from Hurricane Michael on a daily basis until Friday, October 26. Additional data calls will be scheduled.
• Insurance Commissioner David Altmaier and CFO Jimmy Patronis conducted a conference call with representatives of various insurance companies that have policies in force within the regions forecasted to be impacted by Hurricane Michael to ensure those companies:

• Have resources positioned and available to respond to consumers’ needs.
• Assess damage and pay claims quickly.
• Report any challenges or issues as quickly as possible.
• Report claims to the OIR on time and in accordance with the reporting schedule.

• OIR’s Incident Management Team remains fully activated. OIR team members will be actively working throughout the recovery phase with consumer advocates, industry stakeholders and entities licensed under OIR’s regulatory authority.
• In accordance with the Governor’s Executive Order 18-276 and 18-277, OIR has

• Notified all health insurers, managed care organizations and other health entities of their statutory obligation to allow for early prescription refills during a state of emergency.

• • • Health Insurers
    • AHCA
    • DOH
    • FL Pharmacy Assoc.

• Teams from OIR and CFO Patronis’ Office have traveled to various counties to assess insurance-related needs and facilitate resource deployments to impacted regions. Additional resource deployments will be announced in the near future. So far, teams have met with residents to assess needs in Wakulla, Franklin, Gulf, Washington, Leon, Jackson, and Bay counties and the following activities will take place in Liberty County and Holmes County to assess needs:
  • Town Hall in Bristol (Liberty County)
    • Thursday, October 25, 2018
    • W. R. Tolar K-8 School
    • 14745 NW CR 12, Bristol, FL
    • 7:00 p.m. – 9:00 p.m. EDT
  • Community Meeting in Hosford (Liberty County)
    • Friday, October 26, 2018
    • Hosford Elementary and Junior High
    • 16864 NE State Road 65, Hosford, FL
    • 7:00 p.m. – 9:00 p.m. EDT
  • Town Hall in Ponce de Leon (Holmes County)
    • Monday, October 29, 2018
    • Hosted by the Holmes County Chamber of Commerce
    • Ponce de Leon High School
    • 1477 Ammons Road, Ponce de Leon, FL
    • 6:30 p.m. – 8:00 p.m. CDT

• Town Hall in Bonifay (Holmes County)
  • • Thursday, November 1, 2018
    • Hosted by the Holmes County Chamber of Commerce
    • Holmes County High School
    • 825 W Highway 90, Bonifay, FL
    • 6:30 p.m. – 8:00 p.m. CDT

• The Florida Department of Financial Services’ Division of Consumer Services has resources for consumers seeking assistance with the claims-filing process or to file insurance complaints HERE.
• For information on financial services providers, see below:
  • For a list of Florida’s state-chartered financial institutions and their websites, click HERE.
  • Find your bank’s contact information, click HERE.
  • Find your credit union’s contact information, click HERE.
  • Find your mortgage servicer’s contact information, click HERE.
  • If you don’t have your mortgage servicer’s information with you, you can search the Mortgage Electronic Registration Systems (MERS) or call toll-free at (888) 679-6377 to find the company that services your mortgage.
  • Visit the Florida Office of Financial Regulation’s Hurricane Michael resources HERE.

STATE OFFICES

• DMS is in contact with all state offices in the impacted areas.
• Open Enrollment is open. State employees can login to People First to begin making benefit choices.
• Aetna and Capital Health Plan are offering free telehealth services to their State of Florida enrollees in the impacted areas. CHP’s service, through Amwell, is available for free through Oct. 27, and can be accessed by typing coupon code MICHAEL on the payment screen prior to your online visit. Aetna’s service can be accessed at teladoc.com/Michael or by calling (855) 764-1727.

VOLUNTEER EFFORTS

• Volunteer Florida is continuing to work with more than 9,399 registered volunteers to connect them with volunteer opportunities.
• Volunteer Florida’s 38 Florida Voluntary Organizations Active in Disasters (VOAD) partners are still engaged in response and recovery activities.
• Thousands of tarps have been sent to emergency operations centers (EOCs) and logistical staging areas (LSAs) throughout the Florida Panhandle, and Volunteer Florida is coordinating with Florida VOAD partners to pick them up and help with tarping..
• Under Volunteer Florida’s direction, a Community Emergency Response Team (CERT) from Walton County is assisting with shelter operations and donation management in Calhoun County.
• Volunteer Florida is coordinating a team of 100+ AmeriCorps members from throughout the country. Members are beginning to deploy to work sites in Bay County and Gulf County, where they will assist with debris cleanup and tree removal, tarping and roof repairs and mucking out and gutting of homes.
• Volunteer Florida’s partner, Crisis Cleanup, is coordinating voluntary organizations to respond to requests submitted by individuals, as not to duplicate efforts. To submit a request, individuals can call (800) 451-1954.
• At Governor Scott’s direction, Volunteer Florida has activated the Florida Disaster Fund, the State of Florida’s official private fund established to assist Florida’s communities as they respond to and recover during times of emergency or disaster. In partnership with the public sector, private sector and other non-governmental organizations, the Florida Disaster Fund supports response and recovery activities. To donate, visit, www.FloridaDisasterFund.org or text “DISASTER” to 20222 to make a one-time donation of $10.
• The Salvation Army remains at 21 mobile feeding units in Panama City Incident Command (serving Bay, Holmes, and Washington Counites), 9 mobile feeding units in Apalachicola Incident Command (serving Franklin, Gulf, and Liberty Counties), and 11 mobile feeding units in the Tallahassee Incident Command (serving Calhoun, Gadsden, Jackson, Leon, and Wakulla Counties).
• The Salvation Army continues to partner with Operation BBQ Relief, Southern Baptist Disaster Relief and Therapy Dogs International.
• As of October 24, The Salvation Army has provided 334,333 meals, 183,079 drinks, 203,841 snacks, 5567 cases of water, and 26,969 hours of service. Trained personnel have also provided emotional and spiritual care to 23,692 people.
• As of October 23, The Salvation Army has committed more than $2,336,635 in resources to Hurricane Michael relief efforts.
• Red Cross has 1,132 disaster relief workers in the affected counties with an additional 149 on the way.

STATE EMERGENCY OPERATION CENTER/ CONTACTS

• The State Assistance Information Line (SAIL) contact number is 1-800-342-3557.
• The State Emergency Operations Center Media Line: 850-921-0217.
• Follow @FLSert or @FLGovScott on Twitter for live updates on Hurricane Michael.
• Visit http://www.floridadisaster.org/info to find information on shelters, road closures, and evacuation routes.
• El número de contacto de la Línea de Información de Asistencia Estatal (SAIL) es 1-800-342-3557.
• La línea de Prensa del Centro de Operaciones de Emergencia Estatal es: 850-921-0217
• Siga a @FLSert o @FLGovScott en Twitter para obtener actualizaciones en vivo sobre el Huracán Michael.
• Visite http://www.floridadisaster.org/info para encontrar información sobre refugios, cierres de carreteras y rutas de evacuación.
• Para español, busque el ícono de Google en la parte superior de la página, haga clic en el menú desplegable y seleccione español.